HTC users complain about seeing ads in keyboard

17 Juillet, 2017, 15:55 | Author: Come Portier
  • HTC grovels after serving up keyboard ads to some users

While Microsoft has always been criticised for advertising its own services, such as OneDrive, on Windows 10, HTC smartphone owners are complaining that they are seeing ads for third-party services (below), possibly pulled from Google's AdSense service, whenever they are typing something. As if it weren't bad enough to be faced with ads no matter what corner of the Interwebs you go, HTC has decided that you should also see them in nearly all screens of your smartphone. Including third party app (we often call it bloatware) is also bad move for OEM because they will not have control over the app when the app updates and same thing happened in with HTC.

That said, HTC is not without fault here. They are probably present because they're controlled by TouchPal. And since they are the customer's first recourse, users will naturally blame them or come to them for solutions or both. Various OEMs for the Android ecosystem have been ensuring that the third party apps they utilise for their products remain as ad-free as possible. Removing those ads require users to purchase the paid version of the keyboard. However, the one place that you do not expect to ever see ads on is on your phone's default software. Tap on that and accept the warnings. If you are still seeing the adverts on the default keyboard on the HTC 10, it is recommended to install Gboard. Not to mention the potential privacy issues such ads might raise.

For its part, HTC has responded to widespread anger with the promise of a "fix" coming soon, as "this is absolutely not the experience we intended".

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HTC has recently started showing ads on top of the default keyboard on some of its Android flagship smartphones.

In case you didn't know, TouchPal is the name of the company that provides the keyboard app pre-installed on many HTC phones, as well as others from Huawei, ZTE, Lenovo, Sony or Alcatel.

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